Used 2017 Chrysler Pacifica Limited in Rockford, IL

 
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Installed Options

KeySense Programmable Key Fob
$195

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Uconnect Theater Package
$1995

Includes 115-volt auxiliary power outlet, Active Noise Control System, 13 amplified Alpine speakers, three-channel wireless headphones, Blu-ray/DVD player/USB port, 506-watt amplifier, three-channel video remote control, high-definition multimedia interface, 10-in. seatback video screens, third-row USB charge port and video USB port.

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Quick Order Package 25P
N/A

Includes vehicle with standard equipment.

MSRP
$29,995
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Vehicle Details

Mileage 41,529
Trim Limited
Stock # P9688
VIN 2C4RC1GG3HR657478
Exterior Color Granite Crystal Metallic Clearcoat
Interior Color Black/Diesel Gray
Gas Mileage City:18 Hwy:28
Doors 4
Passengers 7
Engine Regular Unleaded V-6 3.6 L/220
Transmission 9-SPEED AUTOMATIC W/OD
Drivetrain FWD
Carfax Vehicle Report

Currently Viewing

2017 Chrysler Pacifica Limited

Used 2017 Chrysler Pacifica Limited

Mileage: 41,529

MSRP
$29,995

Description

Call 815-229-2000! HOME TEST-DRIVES and DELIVERY AVAILABLE! Granite Crystal Metallic Clearcoat 2017 Chrysler Pacifica Limited FWD 9-Speed Automatic 3.6L V6 24V VVT Aluminum Wheels*, Backup Camera*, Bluetooth*, DVD Entertainment System*, Heated Seats*, Leather Seats*, Navigation System*, Remote...
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Additional Vehicle Information

  • Features
  • Specs

Features

Features

  • Safety
  • Interior
  • Exterior
  • Technology
  • Comfort
  • Mechanical

Safety

Security

Anti-theft system anti-theft key, engine immobilizer, alarm with remote
Power door locks auto-locking

Safety

Rearview monitor in dash
Cross traffic alert rear
Automatic emergency braking rear
Child safety door locks
Child seat anchors LATCH system
Energy absorbing steering column
Camera system rearview
Body side reinforcements
Parking sensors rear
Blind spot safety sensor/alert
Crumple zones front, rear

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front
Knee airbags dual front
Front airbags dual
Side curtain airbags front, third row, rear
Side-curtain airbag rollover sensor

Mirrors

Side mirrors integrated turn signals, heated
Side mirror adjustments power, reverse gear tilt, power folding

Interior

Seatbelts

Emergency locking retractors third row, rear, front
Seatbelt pretensioners front
Seatbelt warning sensor front
Third row seatbelts 3-point
Rear seatbelts 3-point
Front seatbelts 3-point

Seats

Upholstery accents contrast stitching
Passenger seat power adjustments 4-way power lumbar, height, 8, reclining
Driver seat power adjustments height, 8, 4-way power lumbar, reclining
Third row headrests 3
Driver seat ventilated, heated
Passenger seat heated, ventilated
Rear headrests 2, adjustable
Front headrests 2, adjustable
Third row seat type 40-60 split bench
Front seat type bucket
Rear seat type removable bucket
Third row seat folding power, fold flat into floor, split
Rear seat manual adjustments reclining
Upholstery leather-trimmed
Rear seat heated
Rear seat folding fold flat into floor

Steering

Turns lock-to-lock 3.1
Steering ratio 16.2

Exterior

Roof

Moonroof / Sunroof power panoramic, power sunshade
Roof rails color chrome
3rd row moonroof / sunroof fixed glass
Roof rack
Roof rails
Roof rack color chrome

Exterior Features

Active grille shutters
Front bumper color body-color
Door handle color chrome
Mirror color chrome
Rear spoiler roofline
Rear spoiler color body-color
Grille color black with chrome accents
Rear bumper color body-color
Body side moldings chrome
Window trim chrome

Lights

Front fog lights LED
Daytime running lights
Taillights rear center
Headlights HID/Xenon, wiper activated, auto delay off, auto on/off

Doors

Rear door type sensor-activated, power liftgate
Side door type dual power sliding
Liftgate window fixed

Tires and Rims

Spare tire size temporary
Tire type all season
Spare tire mount location underbody
Tire Pressure Monitoring System
Wheels polished aluminum
Spare tire kit inflator kit

Windows

Rear wiper intermittent, with washer
Window defogger rear
Front wipers variable intermittent
Power windows safety reverse
Solar-tinted glass
Laminated glass acoustic

Technology

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, jack, USB
Premium brand Alpine
Antenna type diversity, mast
Subwoofer 1
Total speakers 13
Radio data system
Speed sensitive volume control
Watts 506
Satellite radio SiriusXM

In Car Entertainment

Infotainment Uconnect
Connected in-car apps SiriusXM Travel Link
Infotainment screen size 8.4 in.

Instrumentation

Customizable instrument cluster
Instrument cluster screen size 7 in.
Electroluminescent instrumentation
Clock
Gauge tachometer
Compass
Multi-functional information center
Digital odometer
External temperature display
Warnings and reminders lamp failure, low fuel, engine oil, coolant, turn off headlights, tire fill alert
Multi-function display
Fuel economy display MPG, range
Trip odometer

Telematics

Wireless data link Bluetooth
Navigation system DVD, touch screen display, voice operated
Real time traffic

Comfort

Convenience Features

Vacuum
Tray tables
Cupholders front, third row, illuminated, rear
Memorized settings 2 driver, driver seat, side mirrors
Steering wheel tilt and telescopic
Sunshade side window
Center console front console with storage
One-touch windows 4
Reading lights front, rear, third row
Easy entry manual rear seat
Multi-function remote illuminated entry, panic alarm, proximity entry system, trunk release
Cargo area light
Cruise control
Power steering
Retained accessory power
Power windows lockout button
Courtesy lights door
Overhead console front
Steering wheel mounted controls audio, cruise control, multi-function, voice control
Universal remote transmitter garage door opener
Push-button start
Vanity mirrors dual illuminating
Power outlet(s) 12V front and rear
Assist handle rear, front
Remote engine start
Rearview mirror auto-dimming
Conversation mirror
Storage in dash, in floor, front seatback, sunglasses holder, door pockets, accessory hook, rear seatback
Ambient lighting

Comfort Features

Armrests dual front, rear folding
Cargo area floor mat carpet,
Floor mat material carpet
Heated steering wheel
Steering wheel trim leather
Floor mats third row, rear, front
Interior accents chrome
Floor material carpet

Air Conditioning

Rear air conditioning automatic climate control
Front air conditioning automatic climate control
Front air conditioning zones dual
Rear air conditioning zones single
Air filtration

Mechanical

Brakes

Rear brake type disc
Front brake width 1.1
Brake drying
Rear brake diameter 13.0
Rear brake width 0.47
Front brake diameter 13.0
Emergency braking preparation
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake

Suspension

Front suspension classification independent
Rear suspension classification semi-independent
Front struts MacPherson
Rear suspension type torsion beam
Rear spring type coil
Front stabilizer bar
Front spring type coil
Front suspension type lower control arms
Tuned suspension touring
Rear shock type twin-tube gas
Front shock type gas

Stability and Traction

Stability control
Traction control
Hill holder control

Drivetrain

Axle ratio 3.25

Engine

Battery saver
Auxiliary oil cooler
Battery maintenance-free
Battery rating 730 CCA
Alternator 180 amps
Emissions 50 state

Towing and Hauling

Auxiliary transmission fluid cooler

Specs

Specs

Drive Type

Drive Type FWD

Seating

Standard Seating 7
Max Seating 8
Head Room (front) 38.4 in
Head Room (rear) 38 in
Hip Room (front) 59 in
Hip Room (rear) 64.8 in
Shoulder Room (front) 63.8 in
Shoulder Room (rear) 63 in
Leg Room (front) 41.1 in
Leg Room (rear) 39 in
Seating Rows 3
Head Room (third row) 38.7 in
Hip Room (third row) 49.6 in
Shoulder Room (third row) 61.2 in
Leg Room (third row) 36.5 in

Measurements of Size & Shape

Length 203.6 in
Width 90.4 in
Width (without mirrors) 79.6 in
Height 69.9 in
Wheelbase 121.6 in
Ground Clearance 5.1 in
Angle of Approach 14 degrees
Angle of Departure 18.8 degrees
Track Width (front) 68.3 in
Track Width (rear) 68.3 in
Break-over Angle 12.5 degrees

Measurements of Weight

Gross Vehicle Weight Rating 6005 lbs
Gross Vehicle Weight Range 6001-7000 lbs
Curb Weight 4330 lbs
Max Towing Capacity 3600 lbs

Truck Specifications

Max Payload 1675 lbs

Interior Dimensions

Cargo Volume 32.3 cu ft
Interior Volume 197.3 cu ft
Passenger Volume 165 cu ft
Cargo Volume (rear seats down) 140.5 cu ft
Cargo Volume (third row down) 87.5 cu ft

Performance Specifications

Aerodynamic Drag 0.3 Cd
Turning Circle 39.7 ft

Fuel Tanks

Fuel Capacity 19 Gallons

Wheels and Tires

Front Tire Type 235/60R18
Front Wheel Diameter 18.0 x 7.5 in
Rear Tire Type 235/60R18
Rear Wheel Diameter 18.0 x 7.5 in

Awards

Award
10 Best Interiors (2017 Model)
- Wards Auto

Award
10Best Trucks and SUVs (2017 Model)
- Car And Driver

Award
All-Star: Contender (2017 Model)
- Automobile Magazine

Award
Automotive Excellence Award: Minivan of the Year (2017 Model)
- Popular Mechanics

Award
Automotive Performance, Execution and Layout (APEAL) Study: Highest Ranked in Segment (2017 Model)
- J.D. Power and Associates

Award
Best Buy: Family Vehicle (2017 Model)
- Consumer Guide Automotive

Award
Best Buy: Minivan (2017 Model)
- Kelley Blue Book

Award
Best Buy: Minivans (2017 Model)
- Consumer Guide Automotive

Award
Best Car to Buy (2017 Model)
- The Car Connection

Award
Best Daily Driver (2017 Model)
- Digital Trends

Award
Best Family Car to Buy (2017 Model)
- The Car Connection

Award
Best Family Cars (2017 Model)
- Kelley Blue Book

Award
Best Minivan (2017 Model)
- Cars.com

Award
Best Minivan to Buy (2017 Model)
- The Car Connection

Award
Best Minivans for Families: Finalist (2017 Model)
- US News

Award
Best Minivans for the Money (2017 Model)
- US News

Award
Best of the Year (2017 Model)
- Cars.com

Award
Best Resale Value: Van/Minivan (2017 Model)
- Kelley Blue Book

Award
Best-Performing Cars: Safety (2017 Model)
- The Car Connection

Award
Car of the Year: Finalist (2017 Model)
- Motor Trend

Award
Driver's Choice Award: Best Minivan (2017 Model)
- MotorWeek

Award
Drivers Choice: Best New Family Car (2017 Model)
- The Car Connection

Award
Drivers Choice: Best-Looking New Car - Nominee (2017 Model)
- The Car Connection

Award
Editors Choice Awards: Vans and Minivans (2017 Model)
- Car And Driver

Award
Family Car of Texas (2017 Model)
- Texas Auto Writers Association

Award
Green Car of the Year: Finalist (2017 Model)
- Green Car Journal

Award
Greener Choices (2017 Model)
- GreenerCars.org

Award
Ideal Vehicle Award: Minivan (2017 Model)
- Auto Pacific

Award
Initial Quality: Highest Ranked in Minivan Segment (2017 Model)
- J.D. Power and Associates

Award
Minivan of Texas (2017 Model)
- Texas Auto Writers Association

Award
Most Efficient Minivans (2017 Model)
- Fueleconomy.Gov

Award
Most Fuel Efficient: Vans/Minivans (2017 Model)
- Kelley Blue Book

Award
Must Test Drive (2017 Model)
- Autotrader

Award
North American Utility Vehicle of the Year (2017 Model)
- North American Car of the Year

Award
Top 10 Minivans (2017 Model)
- Autobytel

Award
Top Recommended Minivans/Vans (2017 Model)
- Edmunds

Award
Top Safety Pick+ - Minivans (2017 Model)
- Insurance Institute for Highway Safety

Award
Total Quality Impact Winner: Minivan Segment (2017 Model)
- Strategic Vision

Award
Vehicle Satisfaction Award: Minivan (2017 Model)
- Auto Pacific

Award
World Car Design of the Year: Nominee (2017 Model)
- World Car of the Year

Award
World Car of the Year: Nominee (2017 Model)
- World Car of the Year

Crash-Test Ratings

2017 Chrysler Pacifica VAN FWD

Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Driver
Full StarFull StarFull StarFull StarFull Star
Front Crash Passenger
Full StarFull StarFull StarFull StarFull Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Green Score

EPA Green Score ( Federal Tier 3 Transitional Bin 110 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
6
1
6
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Testimonials

Dan Mohnen
Dan Mohnen
GOOGLE
8-7-2020
Full Star Full Star Full Star Full Star Full Star

Really like this dealership. Made car buying enjoyable and easy.

"Wonderful experience! I can't say enough about Michelle..."

lmigut1
DEALERRATER
8-2-2020
Full Star Full Star Full Star Full Star Full Star

Wonderful experience! I can't say enough about Michelle and Dan they were so helpful and really listened to my needs and wants. I will definitely recommend to others and definitely be returning in the future. Car buying really can be easy if you have the right people.

"Car buying experience was great!"

jwalton
DEALERRATER
7-28-2020
Full Star Full Star Full Star Full Star Full Star

Ethan was knowledgeable, knew most of the answers to questions and got me the answers he did not know. Very helpful, not pushy, he loves cars and wants customers to get the car that suits them with no pressure. Issues arose with scratch in the paint, they caught it, not me, had the back repainted. I am very happy with the dealership and Ethan. They are an hour from my home but worth the drive. Dan was also great to work with. I will recommend this dealer to friends!

Roman Gutsulyak
Roman Gutsulyak
GOOGLE
7-25-2020
Full Star Full Star Full Star Full Star Full Star

"Jordan is the go to Sales Person! He made purchase so..."

ynnep4179
DEALERRATER
7-21-2020
Full Star Full Star Full Star Full Star Full Star

Jordan is the go to Sales Person! He made purchase so easy. Helping every step w no stress/anxiety. Professional, respectful, knowledgeable, throughout whole process.

"James gave me an incredible customer service experience..."

talia072900
DEALERRATER
7-19-2020
Full Star Full Star Full Star Full Star Full Star

James gave me an incredible customer service experience in buying my first car! He was very knowledgeable and helped me with any questions and concerns I had!

"Julian and Jim helped me out, I love my new Mazda and am..."

Spencerk1003
DEALERRATER
7-14-2020
Full Star Full Star Full Star Full Star Full Star

Julian and Jim helped me out, I love my new Mazda and am incredibly thankful the sales team was as welcoming as they were informative. If you’re looking to upgrade your car I would highly recommend working with the sales department at Anderson.

Anjan Patel
Anjan Patel
GOOGLE
7-13-2020
Full Star Full Star Full Star Full Star Full Star

Great BMW service.

"I am a repeat customer who is disappointed with CL Mazda...."

rogerkeller
DEALERRATER
7-12-2020
Full Star Full Star Full Star Empty Star Empty Star

I am a repeat customer who is disappointed with CL Mazda. Problem getting feedback on CX-5 lease package and pricing from 1st sales person. Original quote was for 2019 and we wanted 2020. He was going on vacation so he referred me to another sales person who was not well organized and had problems with current incentive programs and availability. Had to go back 3 times to finally pickup SUV. Very disappointed and will not refer other friends to this dealer. Happy with our second CX-5 but dealer needs improvement.

"Please go see Michelle Canova! She is the best! She is so..."

meaganhandt
DEALERRATER
7-11-2020
Full Star Full Star Full Star Full Star Full Star

Please go see Michelle Canova! She is the best! She is so accommodating, knowledgeable, and honest with you! She will take great care of you! She is so hard working and deserves your business! I am so happy I worked with her! And I love the car I picked!

Kristopher Cordova
Kristopher Cordova
GOOGLE
7-8-2020
Full Star Full Star Full Star Full Star Full Star

Julian helped me out, gave me time to test the car, very attentive and quick to get answers for us. If you need help, look for Julian, he'll set you up with the car you want. Very satisfied with my purchase. (Also everyone else is very kind, never had good service at other dealers so this was a great change in pace for myself and my family)

Kevin Janaes
Kevin Janaes
GOOGLE
7-4-2020
Full Star Full Star Full Star Full Star Full Star
Ryan Lim
Ryan Lim
GOOGLE
6-18-2020
Full Star Full Star Full Star Full Star Full Star

"Everything went smoothly and perfect. They were able to..."

ashs1084
DEALERRATER
6-18-2020
Full Star Full Star Full Star Full Star Full Star

Everything went smoothly and perfect. They were able to bring the vehicle to us during covid, which made the process so much easier. Highly recommend!

"I dealt with salesman James O. He was very knowledgeable..."

sos78
DEALERRATER
6-15-2020
Full Star Full Star Full Star Full Star Full Star

I dealt with salesman James O. He was very knowledgeable about the vehicles I test drove. I decided on the Mazda CX30 and couldn't be happier. I highly recommend Anderson Mazda of Crystal Lake for your next vehicle.

"This is my second time purchasing from Mazda Crystal..."

Dynamite
DEALERRATER
6-13-2020
Full Star Full Star Full Star Full Star Full Star

This is my second time purchasing from Mazda Crystal Lake. Always have a great experience, and happy with the services they gave at this dealership. Everyone is friendly and helpful. No pressure and they are willing to work with me on the price. I love my experience with both of my Mazda CX5. I recommend this dealership and Jordan as a sale person. He is knowledgable about the car and always willing to help.

Bobbie Novak
Bobbie Novak
GOOGLE
6-12-2020
Full Star Full Star Full Star Full Star Full Star

Excellent service even during covid! Made the buying process seamless

"Purchased my 3rd Mazda Saturday. The cars practically..."

Shannie
DEALERRATER
6-11-2020
Full Star Full Star Full Star Full Star Full Star

Purchased my 3rd Mazda Saturday. The cars practically sell themselves but was happy to have Ethan V. @ Anderson’s motors to show me all features

ajay kumar
ajay kumar
GOOGLE
6-8-2020
Full Star Full Star Full Star Full Star Full Star

"Recently bought a Mazda from Anderson Mazda dealer in..."

JEMot
DEALERRATER
6-7-2020
Full Star Full Star Full Star Full Star Full Star

Recently bought a Mazda from Anderson Mazda dealer in Crystal Lake, I’ll. It was a pleasure working with Ethan and Dan. Everything went smoothly and I got the best deal for both my trade in as well my new car. The guys are the best making the buying experience as it should be, no pressure. Thank you. I would recommend the team at Anderson Mazda in Crystal Lake to anyone.

"My son went to Anderson to buy his first car. The whole..."

Drew
DEALERRATER
6-6-2020
Full Star Full Star Full Star Full Star Full Star

My son went to Anderson to buy his first car. The whole experience was top notch from everyone! Fair prices, no pressure, good follow-up. Highly recommend this dealer.

"This was the first time I was at this dealership . I felt..."

Studalark
DEALERRATER
6-4-2020
Full Star Full Star Full Star Full Star Full Star

This was the first time I was at this dealership . I felt like I was treated fairly and honestly. The salesman didn't try to push the more expensive car on me.

John Grossman
John Grossman
GOOGLE
5-26-2020
Full Star Full Star Full Star Full Star Full Star

Parts department is the best.

"Great service, no hassle whatsoever."

mark.downum
DEALERRATER
5-21-2020
Full Star Full Star Full Star Full Star Full Star

Salesperson, managers were all great and easy to work with. No hype, no pressure, just focused on the customer's needs. i would definitely go back there for another vehicle.

John Dickson
John Dickson
GOOGLE
5-19-2020
Full Star Full Star Full Star Empty Star Empty Star

"Great customer service during this COVID-19 situation...."

Cade0906
DEALERRATER
5-14-2020
Full Star Full Star Full Star Full Star Full Star

Great customer service during this COVID-19 situation. Fair pricing and trade in value. Ethan Vange was wonderful to deal with. Finance Department worked with us to make the car buying experience effortless.

"Michelle was the best ! Worked with us through several..."

silaprati
DEALERRATER
5-1-2020
Full Star Full Star Full Star Full Star Full Star

Michelle was the best ! Worked with us through several last minute choices and changes to our original ideas to help get us a car that we would be very happy with. Realizing also that the normal business routines were more difficult with all the pandemic protocols ! Thank you

Gregory Gleyzer
Gregory Gleyzer
GOOGLE
4-2-2020
Full Star Full Star Full Star Full Star Full Star

BMW of Crystal Lake is definitely 5 star dealership! I had a wonderful experience purchasing my new x7 at Anderson Motor Company. Heather Lublink was extremely helpful without being pushy at all. She is very professional, polite, and knows her products well! I have already recommended this dealership to a friend in the market for a new BMW, and I certainly will go back myself in the future.

Steve Rady
Steve Rady
GOOGLE
3-17-2020
Full Star Full Star Full Star Full Star Full Star

Best BMW place in Illinois. Their labor rate is lower than most dealers and don't try to rip you off with things you don't need.

"Ethan sets the bar for a positive dealership experience"

Nick Terry
DEALERRATER
3-16-2020
Full Star Full Star Full Star Full Star Full Star

Typically, I buy and sell my vehicles through private parties, but I was tempted to come and look at some of the used car selections at Anderson Crystal Lake. I normally cringe at what I think is the typical car dealership experience (which was reinforced at another dealership later in the day), but was pleasantly surprised at the helpfulness displayed by Ethan Vange. Ethan expertly guided us through the car-buying process. While test driving the vehicles, he explained most of the bells and whistles, yet wasn't shy to admit ignorance if he didn't know something. He quickly researched or made note to get me accurate information back at the dealership. I was also impressed at his ability to simplify and clarify the finance portion of the conversation. While we did not end up purchasing that day, Ethan offered to keep a watchful eye out for the particular make and model for which I've been searching. I've been encouraged to not give up on the idea of buying from a dealership thanks to the honesty, helpfulness, and professionalism exhibited by Ethan.

"Overall I can say it was a great experience, different..."

Shahid
DEALERRATER
3-16-2020
Full Star Full Star Full Star Full Star Empty Star

Overall I can say it was a great experience, different than a typical car buying experience. Sales was not pushy and we were able to get to a deal in timely manner within two times back and forth pricing. Ethan was awesome from Sales and his manager Nicholas who finalized deal was good too. Leah from online team was great in communicating all along. Rich from finance was good in getting papers done efficiently. However being small dealership with one finance guy, we had to wait a lot for our turn. One minor gripe - I requested to get tires exchanged from my trade-in to the Cx-9 I bought after our initial deal and before official paper signups but was told that can not be done. In my opinion that could have been easily accommodated for an overall fine experience. It dampened little bit.

"Great service, nice people."

haasedvm
DEALERRATER
3-12-2020
Full Star Full Star Full Star Full Star Full Star

Jim Orton did a great job finding the exact car we wanted and the sales experience was complete and efficient. It was my second purchase from this dealer.

"Unbelievable team and extremely helpful especially Ethan..."

Icon Building Group
DEALERRATER
3-11-2020
Full Star Full Star Full Star Full Star Full Star

Unbelievable team and extremely helpful especially Ethan Vange. They provided assistance for me the other day immediately although many people were present. Since I wasn’t certain what I was looking for they went up and beyond by providing a variety of options. Providing this type of service worked in their favor since I ended up buying 2 vehicles. You can tell it starts from the top and that you can count on the entire Anderson Team to be extremely professional if it’s trading in, purchasing, financing, and service. To date I have bought 6 vehicles and will definitely be back for my 7th in the near future. Thanks Again

"Quick and Easy Purchase"

Heather H
DEALERRATER
3-10-2020
Full Star Full Star Full Star Full Star Full Star

This was my first experience with Mazda, and it was a great one. The sales staff were friendly and didn't make me wait around. Jordan answered all my questions and was extremely patient and never pushy. I went into the dealership thinking I would just take a look at a CX-5 even though I knew very little about it, and two days later, I had a new car. The experience was easy and painless thanks to the great staff at Anderson.

Kenneth Palmer
Kenneth Palmer
GOOGLE
3-8-2020
Full Star Full Star Full Star Full Star Full Star

Great place for your car repairs! I like their honesty, integrity, excellent customer service, quality work, and putting the customer first!

"This was my 1st time I ever considered purchasing a..."

jmeyerhoffhuggins
DEALERRATER
3-4-2020
Full Star Full Star Full Star Full Star Full Star

This was my 1st time I ever considered purchasing a Mazda. Everyone we dealt with was a pleasure to work with. The waiting areas and bathrooms were kept very clean

Jr Ismael
Jr Ismael
GOOGLE
3-1-2020
Full Star Full Star Full Star Full Star Full Star

Called to get my car in service and withing minutes, The service department called me back and put me on the schedule . I strongly recommend ! Thanks Dan and all the service department !

"My daughter and I needed to replace our old cars. A big..."

Donna.evans723
DEALERRATER
2-29-2020
Full Star Full Star Full Star Full Star Full Star

My daughter and I needed to replace our old cars. A big decision for both of us. After going to many different dealers and looking for over 6 months we chose Mazda of Crystal Lake! Jordan was knowledgeable and was able to help us finally make our decision for the CX5. Rich helped us move through the financial paperwork easily. We are both very happy with our new cars! Recommend highly.

"First Service Visit for 2019 X3"

BMWX3Luxury
DEALERRATER
2-25-2020
Full Star Full Star Full Star Full Star Full Star

John was helpful and informative. Easy to set up appointment and was in and out in no time. Waited while car was serviced. Chatted with my new friends at Crystal Lake BMW. I have worked with John on other occasions when I have had questions about my car or when I brought it in for a car wash. Thank you John.

"Michelle Canova was amazing to work with. We have twin..."

Safety first for young drivers.
DEALERRATER
2-22-2020
Full Star Full Star Full Star Full Star Full Star

Michelle Canova was amazing to work with. We have twin fifteen year old boys who were excited to purchase their first car. We told Michelle what we were looking for. She found a car that checked all boxes!!! (Price/safety/color/stereo/leather/size). We truly thought we would have to give up on some of the features. She nailed it selling us a Mazda 2016 CX5. Her sales style is so genuine. She made the day really special for the kids, treating them like adult car buyers. Can’t wait to work with her again when we’re ready for our next car purchase. LOVED HER!!!!!

"Incredible experience"

jwaack0
DEALERRATER
2-21-2020
Full Star Full Star Full Star Full Star Full Star

We were referred to Michelle from a work colleague and are we thankful for that! Michelle totally made us feel part of the Anderson BMW family and laid the foundation for a long-term relationship. There was no high pressure sales push, she listened to what we wanted and showed us multiple options in the comfort of the heated building. We were able to come to our own decision to buy, and be comfortable with that decision. Heather made the deal fit within our budget and was very fun to deal with, yes, I said fun buying a car! Rich made the paperwork quick and painless. The best car buying experience ever! And we LOVE the X1!!

"After searching for about 8 months to find the perfect..."

kaseymanecke
DEALERRATER
2-20-2020
Full Star Full Star Full Star Full Star Full Star

After searching for about 8 months to find the perfect car for me, Mazda was the best choice. Jordan was very helpful and knowledgeable about the CX-5. Everyone was friendly and welcoming!

"Heather, Taylor, Bob, and Rich were very helpful with the..."

TaylorBunker
DEALERRATER
2-14-2020
Full Star Full Star Full Star Full Star Full Star

Heather, Taylor, Bob, and Rich were very helpful with the deal on a X3. I recommend going to Crystal Lake BMW. They are no pressure sales and will are very informative and helpful.

kkbruce
CARGURUS
2-5-2020
Full Star Full Star Full Star Full Star Full Star

Took care of business ,.. all -good

STEVE SARGUS
STEVE SARGUS
GOOGLE
2-1-2020
Full Star Full Star Full Star Full Star Full Star

Great Experience during Lease process!! Heather (Sales Manager) was very professional and helpful during process. No hassle buying pressure, Returns calls promptly, Straight forward numbers, no hidden fee.

BRIJESH PATEL
BRIJESH PATEL
GOOGLE
1-24-2020
Full Star Full Star Full Star Full Star Full Star

Best customer service .Big thanks to Rob and Michelle for making sure I was taken care of .

"So easy, no high pressure, very professional"

Greg
DEALERRATER
1-21-2020
Full Star Full Star Full Star Full Star Full Star

All interactions were positive. I needed a quick replacement for my 1998 Volvo S70, and had a BMW X1 on my mind. They had a nice 2016 model available, certified (so I got benefit of keeping the warranty through the original end date). Rich: great financing options, no high pressure for the options. Michelle: highly professional, personable, well informed regarding the product and service, no high pressure. I am very satisfied.

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