Anderson Motor Company

Used 2016 Ford Escape Titanium near Fox River Grove, IL

 
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MSRP
$16,500
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Vehicle Details

Mileage 68,611
Trim Titanium
Stock # DP04783
VIN 1FMCU9J94GUB04783
Exterior Color White Platinum Metallic Tri-Coat
Interior Color
Gas Mileage City:21 Hwy:28
Doors 4
Passengers 5
Engine Intercooled Turbo Regular Unleaded I-4 2.0 L/122
Transmission 6-Speed Automatic w/OD
Drivetrain 4WD
Carfax Vehicle Report

Currently Viewing

2016 Ford Escape Titanium

Used 2016 Ford Escape Titanium

Mileage: 68,611

MSRP
$16,500

Description

SAVE BIG AT ANDERSON DODGE BY CALLING 1-815-229-2000 TODAY!! Recent Arrival! New Price! White Platinum Metallic Tri-Coat 2016 Ford Escape Titanium 4WD 6-Speed Automatic EcoBoost 2.0L I4 GTDi DOHC Turbocharged VCT Alloy Wheels*, Backup Camera*, Bluetooth*, Heated Seats*, Leather Seats*,...
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Additional Vehicle Information

  • Features
  • Specs

Features

Features

  • Safety
  • Technology
  • Comfort
  • Mechanical
  • Interior
  • Exterior

Safety

Safety

Rearview monitor in dash
Impact sensor post-collision safety system, door unlock
Child safety door locks
Child seat anchors LATCH system
Body side reinforcements side impact door beams
Camera system rearview
Parking sensors rear
Programmable safety key
Crumple zones front

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front
Knee airbags driver
Front airbags dual
Side curtain airbags front, rear
Side-curtain airbag rollover sensor

Security

Power door locks anti-lockout, auto-locking
Anti-theft system engine immobilizer, perimeter alarm, alarm with remote
2-stage unlocking doors

Mirrors

Side mirrors integrated turn signals, heated
Side mirror adjustments power, manual folding
Side mirror type spotter mirror

Technology

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, jack, USB
Antenna type diversity, mast
In-Dash CD single disc, MP3 Playback
Total speakers 10
Radio data system
Speed sensitive volume control
Premium brand Sony
Satellite radio SiriusXM

Telematics

Electronic messaging assistance with read function, voice operated
Wireless data link Bluetooth
Phone voice operated

In Car Entertainment

Infotainment SYNC
Connected in-car apps app marketplace integration
Infotainment screen size 8 in.

Instrumentation

Clock
Gauge tachometer
Compass
Digital odometer
External temperature display
Multi-function display
Fuel economy display MPG, range
Warnings and reminders low fuel level, maintenance due, tire fill alert
Trip odometer

Comfort

Comfort Features

Parking brake trim urethane
Floor mat material carpet
Shift knob trim leather
Steering wheel trim leather
Armrests rear folding
Interior accents chrome
Floor mats rear, front
Floor material carpet

Convenience Features

Cupholders front, rear
Memorized settings 2 driver, driver seat, side mirrors
Steering wheel tilt and telescopic
One-touch windows 4
Reading lights front, rear
Power steering variable/speed-proportional,
Power outlet(s) 115V rear, 12V front
Cargo area light
Cruise control
Retained accessory power
Power windows lockout button
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, multi-function, voice control
Universal remote transmitter garage door opener
Keypad entry
Push-button start
Vanity mirrors dual illuminating
Assist handle rear, front
Remote engine start
Center console front console with armrest and storage
Rearview mirror auto-dimming
Storage front seatback, cargo tie-down anchors and hooks, sunglasses holder, door pockets, accessory hook
Ambient lighting
Multi-function remote proximity entry system, trunk release
Capless fuel filler system

Air Conditioning

Front air conditioning automatic climate control
Front air conditioning zones dual
Rear vents second row
Air filtration

Mechanical

Suspension

Rear shock type monotube
Front suspension classification independent
Rear suspension classification independent
Front struts MacPherson
Rear suspension type multi-link
Rear spring type coil
Front spring type coil
Front suspension type lower control arms
Front stabilizer bar diameter 24 mm
Rear stabilizer bar diameter 18 mm
Front shock type twin-tube gas

Drivetrain

4WD type on demand
Center differential mechanical
Axle ratio 3.51

Brakes

Rear brake type disc
Rear brake diameter 11.0
Front brake diameter 12.6
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes

Stability and Traction

Stability control
Traction control
Roll stability control

Engine

Battery saver
Battery maintenance-free

Towing and Hauling

Auxiliary transmission fluid cooler

Interior

Seats

Driver seat power adjustments height, 10, lumbar, reclining
Passenger seat power adjustments height, 10, lumbar, reclining
Passenger seat heated
Driver seat heated
Rear headrests 3, adjustable
Rear seat folding split, flat
Front headrests 2, adjustable
Front seat type bucket
Rear seat type 60-40 split bench
Rear seat manual adjustments reclining
Upholstery leather-trimmed

Seatbelts

Seatbelt pretensioners front
Seatbelt force limiters front
Emergency locking retractors rear, front
Seatbelt warning sensor front
Rear seatbelts 3-point
Front seatbelts 3-point

Steering

Steering ratio 15.2

Exterior

Doors

Rear door type sensor-activated, power liftgate
Liftgate window fixed

Tires and Rims

Spare tire size temporary
Tire type all season
Wheels painted alloy
Spare tire mount location inside
Spare wheel type steel
Tire Pressure Monitoring System

Lights

Daytime running lights
Front fog lights
Exterior entry lights puddle lamps, security approach lamps
Headlights wiper activated, auto delay off, auto on/off, halogen

Windows

Rear wiper intermittent, with washer
Window defogger rear
Front wipers variable intermittent
Power windows safety reverse
Rear privacy glass
Laminated glass acoustic

Exterior Features

Front bumper color body-color
Mirror color body-color
Door handle color body-color
Rear spoiler roofline
Rear spoiler color body-color
Exhaust tip color chrome
Grille color black, chrome accents
Rear bumper color body-color
Exhaust dual tip
Window trim chrome

Roof

Roof rails
Roof rails color silver

Specs

Specs

Drive Type

Drive Type AWD

Seating

Standard Seating 5
Max Seating 5
Head Room (front) 39.9 in
Head Room (rear) 39 in
Hip Room (front) 54.8 in
Hip Room (rear) 52.4 in
Shoulder Room (front) 56 in
Shoulder Room (rear) 55.3 in
Leg Room (front) 43.1 in
Leg Room (rear) 37.3 in
Seating Rows 2

Measurements of Size & Shape

Length 178.1 in
Width 81.8 in
Width (without mirrors) 72.4 in
Height 66.3 in
Wheelbase 105.9 in
Ground Clearance 7.9 in
Track Width (front) 61.5 in
Track Width (rear) 61.6 in

Measurements of Weight

Gross Vehicle Weight Rating 4760 lbs
Gross Vehicle Weight Range 4001-5000 lbs
Curb Weight 3645 lbs
Base Towing Capacity 2000 lbs
Max Towing Capacity 3500 lbs

Truck Specifications

Max Payload 1115 lbs

Interior Dimensions

Cargo Volume 34.3 cu ft
Interior Volume 132.4 cu ft
Passenger Volume 98.1 cu ft
Cargo Volume (rear seats down) 67.8 cu ft

Performance Specifications

Turning Circle 38.8 ft

Fuel Tanks

Fuel Capacity 15.1 Gallons

Wheels and Tires

Front Tire Type P235/50R18
Front Wheel Diameter 18.0 x 7.5 in
Rear Tire Type P235/50R18
Rear Wheel Diameter 18.0 x 7.5 in

Awards

Award
Automotive Performance, Execution and Layout (APEAL) Study: Top Models in Segment (2016 Model)
- J.D. Power and Associates

Award
Best Environmental Performance Brand (2016 Model)
- Automotive Science Group

Award
Initial Quality Study (IQS): Top Models (2016 Model)
- J.D. Power and Associates

Award
Top 10 Crossovers (2016 Model)
- Autobytel

Award
Top Family Vehicles: Honorable Mention (2016 Model)
- Edmunds

Award
Top Recommended SUVs (2016 Model)
- Edmunds

Award
Total Quality Impact Winner: Corporation (2016 Model)
- Strategic Vision

Crash-Test Ratings

2016 Ford Escape SUV AWD

Overall
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Overall
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Driver
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Passenger
Full StarFull StarFull StarFull StarEmpty Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Green Score

EPA Green Score ( California LEV-II ULEV ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
6
1
6
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( California LEV-II ULEV ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
6
1
6
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
6
1
6
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 2 Bin 5 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 2 Bin 5 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
6
1
6
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Testimonials

Steve Rady
Steve Rady
GOOGLE
3-17-2020
Full Star Full Star Full Star Full Star Full Star

Best BMW place in Illinois. Their labor rate is lower than most dealers and don't try to rip you off with things you don't need.

"Ethan sets the bar for a positive dealership experience"

Nick Terry
DEALERRATER
3-16-2020
Full Star Full Star Full Star Full Star Full Star

Typically, I buy and sell my vehicles through private parties, but I was tempted to come and look at some of the used car selections at Anderson Crystal Lake. I normally cringe at what I think is the typical car dealership experience (which was reinforced at another dealership later in the day), but was pleasantly surprised at the helpfulness displayed by Ethan Vange. Ethan expertly guided us through the car-buying process. While test driving the vehicles, he explained most of the bells and whistles, yet wasn't shy to admit ignorance if he didn't know something. He quickly researched or made note to get me accurate information back at the dealership. I was also impressed at his ability to simplify and clarify the finance portion of the conversation. While we did not end up purchasing that day, Ethan offered to keep a watchful eye out for the particular make and model for which I've been searching. I've been encouraged to not give up on the idea of buying from a dealership thanks to the honesty, helpfulness, and professionalism exhibited by Ethan.

"Overall I can say it was a great experience, different..."

Shahid
DEALERRATER
3-16-2020
Full Star Full Star Full Star Full Star Empty Star

Overall I can say it was a great experience, different than a typical car buying experience. Sales was not pushy and we were able to get to a deal in timely manner within two times back and forth pricing. Ethan was awesome from Sales and his manager Nicholas who finalized deal was good too. Leah from online team was great in communicating all along. Rich from finance was good in getting papers done efficiently. However being small dealership with one finance guy, we had to wait a lot for our turn. One minor gripe - I requested to get tires exchanged from my trade-in to the Cx-9 I bought after our initial deal and before official paper signups but was told that can not be done. In my opinion that could have been easily accommodated for an overall fine experience. It dampened little bit.

"Great service, nice people."

haasedvm
DEALERRATER
3-12-2020
Full Star Full Star Full Star Full Star Full Star

Jim Orton did a great job finding the exact car we wanted and the sales experience was complete and efficient. It was my second purchase from this dealer.

"Unbelievable team and extremely helpful especially Ethan..."

Icon Building Group
DEALERRATER
3-11-2020
Full Star Full Star Full Star Full Star Full Star

Unbelievable team and extremely helpful especially Ethan Vange. They provided assistance for me the other day immediately although many people were present. Since I wasn’t certain what I was looking for they went up and beyond by providing a variety of options. Providing this type of service worked in their favor since I ended up buying 2 vehicles. You can tell it starts from the top and that you can count on the entire Anderson Team to be extremely professional if it’s trading in, purchasing, financing, and service. To date I have bought 6 vehicles and will definitely be back for my 7th in the near future. Thanks Again

"Quick and Easy Purchase"

Heather H
DEALERRATER
3-10-2020
Full Star Full Star Full Star Full Star Full Star

This was my first experience with Mazda, and it was a great one. The sales staff were friendly and didn't make me wait around. Jordan answered all my questions and was extremely patient and never pushy. I went into the dealership thinking I would just take a look at a CX-5 even though I knew very little about it, and two days later, I had a new car. The experience was easy and painless thanks to the great staff at Anderson.

Kenneth Palmer
Kenneth Palmer
GOOGLE
3-8-2020
Full Star Full Star Full Star Full Star Full Star

Great place for your car repairs! I like their honesty, integrity, excellent customer service, quality work, and putting the customer first!

"This was my 1st time I ever considered purchasing a..."

jmeyerhoffhuggins
DEALERRATER
3-4-2020
Full Star Full Star Full Star Full Star Full Star

This was my 1st time I ever considered purchasing a Mazda. Everyone we dealt with was a pleasure to work with. The waiting areas and bathrooms were kept very clean

Jr Ismael
Jr Ismael
GOOGLE
3-1-2020
Full Star Full Star Full Star Full Star Full Star

Called to get my car in service and withing minutes, The service department called me back and put me on the schedule . I strongly recommend ! Thanks Dan and all the service department !

"My daughter and I needed to replace our old cars. A big..."

Donna.evans723
DEALERRATER
2-29-2020
Full Star Full Star Full Star Full Star Full Star

My daughter and I needed to replace our old cars. A big decision for both of us. After going to many different dealers and looking for over 6 months we chose Mazda of Crystal Lake! Jordan was knowledgeable and was able to help us finally make our decision for the CX5. Rich helped us move through the financial paperwork easily. We are both very happy with our new cars! Recommend highly.

"First Service Visit for 2019 X3"

BMWX3Luxury
DEALERRATER
2-25-2020
Full Star Full Star Full Star Full Star Full Star

John was helpful and informative. Easy to set up appointment and was in and out in no time. Waited while car was serviced. Chatted with my new friends at Crystal Lake BMW. I have worked with John on other occasions when I have had questions about my car or when I brought it in for a car wash. Thank you John.

"Michelle Canova was amazing to work with. We have twin..."

Safety first for young drivers.
DEALERRATER
2-22-2020
Full Star Full Star Full Star Full Star Full Star

Michelle Canova was amazing to work with. We have twin fifteen year old boys who were excited to purchase their first car. We told Michelle what we were looking for. She found a car that checked all boxes!!! (Price/safety/color/stereo/leather/size). We truly thought we would have to give up on some of the features. She nailed it selling us a Mazda 2016 CX5. Her sales style is so genuine. She made the day really special for the kids, treating them like adult car buyers. Can’t wait to work with her again when we’re ready for our next car purchase. LOVED HER!!!!!

"Incredible experience"

jwaack0
DEALERRATER
2-21-2020
Full Star Full Star Full Star Full Star Full Star

We were referred to Michelle from a work colleague and are we thankful for that! Michelle totally made us feel part of the Anderson BMW family and laid the foundation for a long-term relationship. There was no high pressure sales push, she listened to what we wanted and showed us multiple options in the comfort of the heated building. We were able to come to our own decision to buy, and be comfortable with that decision. Heather made the deal fit within our budget and was very fun to deal with, yes, I said fun buying a car! Rich made the paperwork quick and painless. The best car buying experience ever! And we LOVE the X1!!

"After searching for about 8 months to find the perfect..."

kaseymanecke
DEALERRATER
2-20-2020
Full Star Full Star Full Star Full Star Full Star

After searching for about 8 months to find the perfect car for me, Mazda was the best choice. Jordan was very helpful and knowledgeable about the CX-5. Everyone was friendly and welcoming!

"Heather, Taylor, Bob, and Rich were very helpful with the..."

TaylorBunker
DEALERRATER
2-14-2020
Full Star Full Star Full Star Full Star Full Star

Heather, Taylor, Bob, and Rich were very helpful with the deal on a X3. I recommend going to Crystal Lake BMW. They are no pressure sales and will are very informative and helpful.

kkbruce
CARGURUS
2-5-2020
Full Star Full Star Full Star Full Star Full Star

Took care of business ,.. all -good

STEVE SARGUS
STEVE SARGUS
GOOGLE
2-1-2020
Full Star Full Star Full Star Full Star Full Star

Great Experience during Lease process!! Heather (Sales Manager) was very professional and helpful during process. No hassle buying pressure, Returns calls promptly, Straight forward numbers, no hidden fee.

BRIJESH PATEL
BRIJESH PATEL
GOOGLE
1-24-2020
Full Star Full Star Full Star Full Star Full Star

Best customer service .Big thanks to Rob and Michelle for making sure I was taken care of .

"So easy, no high pressure, very professional"

Greg
DEALERRATER
1-21-2020
Full Star Full Star Full Star Full Star Full Star

All interactions were positive. I needed a quick replacement for my 1998 Volvo S70, and had a BMW X1 on my mind. They had a nice 2016 model available, certified (so I got benefit of keeping the warranty through the original end date). Rich: great financing options, no high pressure for the options. Michelle: highly professional, personable, well informed regarding the product and service, no high pressure. I am very satisfied.

"Pleasant no nonsense experience. Just what I was looking..."

Awickert
DEALERRATER
1-15-2020
Full Star Full Star Full Star Full Star Full Star

Pleasant no nonsense experience. Just what I was looking for. Ellen was patient and engaging. Thank you! I would recommend your dealership to anyone in the market for a quality car from a quality dealership.

"We had a great experience at this dealer. Our sales..."

Chirogirlgirl
DEALERRATER
1-14-2020
Full Star Full Star Full Star Full Star Full Star

We had a great experience at this dealer. Our sales person James was so helpful and knowledgeable. This is our first Mazda and we love it!

Ethan Branfort
Ethan Branfort
GOOGLE
1-7-2020
Full Star Full Star Full Star Full Star Full Star
Sha Andaloussi
Sha Andaloussi
GOOGLE
1-7-2020
Full Star Full Star Full Star Full Star Full Star

Best sales team and best service team. Super kind people, got an amazing deal on my car and treated me with the upmost respect. I was very impressed with the speed they got my service appointment set up. Ellen from sales was awesome and the BMW GSM heather was also great. A special thanks the the GM for making sure I was properly taken care of. I can’t say enough good about this dealership 100% better than Lou Bachrodt.

"I was truly satisfied and impressed with my experience at..."

Miranda
DEALERRATER
1-7-2020
Full Star Full Star Full Star Full Star Full Star

I was truly satisfied and impressed with my experience at BMW and Mazda of Crystal Lake. Michelle was wonderful in helping me to find a car I was happy with and taking time to go over all the features. The process was made very easy for the buyer...no hassle. The dealership also did a great job with making the experience special for the buyer by creating a “Congrats on your new car” sign, which I enjoyed. I had a very wonderful experience. I was also introduced to multiple members of the team and made to feel very comfortable. 5 star rating all the way!!!

"Jordan was amazing! Very patient with me and not pushy at..."

Denise
DEALERRATER
1-5-2020
Full Star Full Star Full Star Full Star Full Star

Jordan was amazing! Very patient with me and not pushy at all! He really cares about the needs of his customers!! Thanks to Jordan, Jim and the whole Mazda team for making my car buying experience awesome!! I love my new Mazda!!

"Great Service"

niemasz
DEALERRATER
12-31-2019
Full Star Full Star Full Star Full Star Full Star

The buying experience was non-pressured and Ellen listened to what I was looking for. We were able to identify the perfect vehicle and at a reasonable price. Everything promised was delivered.

"very helpful!"

daqil
DEALERRATER
12-28-2019
Full Star Full Star Full Star Full Star Full Star

very helpful and great customer service made the process very smooth, Ellen helped us in finding the car we wanted and she was very helpful and professional in helping, making the process smooth and prompt, made it very comfortable. Would definitely recommend anyone to seek her.

Roy Lagman
Roy Lagman
GOOGLE
12-27-2019
Full Star Full Star Full Star Full Star Full Star

"Great customer service made the buying process easy and..."

ryanwold9
DEALERRATER
12-25-2019
Full Star Full Star Full Star Full Star Full Star

Great customer service made the buying process easy and hassle free. Helped get me an awesome finance deal! Definitely the best dealership I’ve worked with!

"The whole staff was excellent, friendly and very..."

Rebecca
DEALERRATER
12-24-2019
Full Star Full Star Full Star Full Star Full Star

The whole staff was excellent, friendly and very accommodating. They even surprised me with my luxcare package for interior protection. Right away. I lease. So I evaluate the dealership as much as I consider the car.

"Above and Beyond"

Asrat
DEALERRATER
12-23-2019
Full Star Full Star Full Star Full Star Full Star

My initial impression of BMW and Mazda of Crystal Lake was that of their high regard for achieving esteemed reputation through absolute customer satisfaction. That impression of mine was certified by Dan's commitment in securing my business and carried through Bob's accommodations from the lot to the service lane throughout the purchase process. I received expert guidance in the specifications and features of my used Mazda and follow up communications with inquiries for questions and concerns and had prompt and fair responses and resolutions. It is my deepest belief that such an above and beyond customer service should be the industry standard.

"Bob, Heather, and Leah were wonderful to work with. They..."

Dana
DEALERRATER
12-17-2019
Full Star Full Star Full Star Full Star Full Star

Bob, Heather, and Leah were wonderful to work with. They made buying a car from out of state very easy. They were so helpful and accommodating.

"Purchased a used car"

Steve
DEALERRATER
12-14-2019
Full Star Full Star Full Star Full Star Full Star

Many thanks to James Orton who made my buying experience a pleasurable one.He went over a above to make sure everything went smoothly.I would recommend him to anyone.

"We were extremely pleased with our car purchasing..."

Don Roulo
DEALERRATER
12-10-2019
Full Star Full Star Full Star Full Star Full Star

We were extremely pleased with our car purchasing experience. Bob Miller, our client advisor, was terrific to work with, as was the management and business staff. We would certainly recommend Anderson to others.

"Thank you, Bob Miller, for all the attention, support,..."

stephhayek
DEALERRATER
12-9-2019
Full Star Full Star Full Star Full Star Full Star

Thank you, Bob Miller, for all the attention, support, and patience answering all my questions and concerns. As a first time "new" car buyer, I had much to ask especially about what I'd planned to trade in and what I could manage financially. I also appreciated the friendly staff that I also spoke with while there on several occasions.

"Overall very pleasant, respectful staff. "

lucas
DEALERRATER
12-7-2019
Full Star Full Star Full Star Full Star Full Star

Jordan knows his product, and is a "car guy". Approaches his sales role in which I do. Facilitate the customer buying something from me, instead of trying to sell them something.

"My husband and I just happened to stop here after an..."

JCombs
DEALERRATER
12-4-2019
Full Star Full Star Full Star Full Star Full Star

My husband and I just happened to stop here after an unpleasant experience at another nearby dealer. We met with James who was so nice and was very aware of the time constraint we were on. We were able to come to an agreement on a fair price for the vehicle pretty easily without the typical nonsense you experience with most dealerships. James answered all of our questions and gave us the time we needed to decide, he was not pushy at all. When we went back to officially purchase and pick up the vehicle, it was a quick, painless process. James was even kind enough to call me the next morning to ask how everything was going and see if I had any questions about the new car. It was our best car buying experience yet, would definitely recommend them!

"We just purchased a new Mazda CX-9 from Anderson Mazda...."

Ttripspainting
DEALERRATER
11-29-2019
Full Star Full Star Full Star Full Star Full Star

We just purchased a new Mazda CX-9 from Anderson Mazda. We worked with Bob and had a remarkable experience! There were no high pressure sales tactics which my husband and I appreciated a great deal! Bob was very knowledgeable and A great guy!

"Ethan was terrific working with us to get us a great deal..."

wilhelm.a.m
DEALERRATER
11-29-2019
Full Star Full Star Full Star Full Star Full Star

Ethan was terrific working with us to get us a great deal on our Cx9 lease. This is the fifth vehicle our family has purchased or leased from Anderson.

"Pleasant Buying Experience"

Ken L
DEALERRATER
11-28-2019
Full Star Full Star Full Star Full Star Full Star

My buying experience was very good. Working with Bob Miller and the Sales Management team was extremely comfortable and painless. This was the 2nd Mazda vehicle we purchased from this dealership and it won't be our last. The service team at Anderson is also real solid. Overall, we have been very pleased with all aspects of this dealership!

"These guys are unreal! Rob (service advisor) and Ersom..."

J Santos
DEALERRATER
11-27-2019
Full Star Full Star Full Star Full Star Full Star

These guys are unreal! Rob (service advisor) and Ersom (technician) did what my other Mazda dealer wouldn’t. I came in with car rattle issues on my brand new Mazda 3 2019. I took the car back to Mazda of Evanston 4 times to get the problem solved and nothing. They claimed they couldn’t duplicate the problem 4 times despite me showing it to them, and sent me on my way. I had enough and drove an hour to Crystal Lake to give these guys a try because I had heard good reviews. Rob and Ersom went above and beyond to make sure my problem was fixed. Ersom foam insulated virtually the entire car, tested each speaker individually, put all my components back together properly (something that Evanston failed to do twice), cleaned the interior of the car (Evanston left two massive smudges on my white leather interior once), filled my tank and cleaned the whole interior and exterior. Rob kept me in the loop the whole time, texting me updates over the course of the two weeks they had the car. NIGHT AND DAY is all I gotta day. Car sounds great too but I’m more impressed with the customer service! I know crystal lake is a hike from the north shore but xxxx it was worth it! Thanks Rob and Ersom!

"Great & Kind Service"

J Curto
DEALERRATER
11-26-2019
Full Star Full Star Full Star Full Star Full Star

"Kind" is not a word you often hear with regard to automotive service, but the folks at Anderson BMW are just kind... nice people who listen, solve problems and communicate effectively. Oh, and they do a great job with the car, too!

"Comfortable Low-Pressure Experience"

teekay
DEALERRATER
11-19-2019
Full Star Full Star Full Star Full Star Empty Star

Highly recommend our salesperson, Jordan Acevedo. He went out of his way to make the car buying event a good experience. Can't say the same for the experience I had with the Internet people.

Cathy Demuth
Cathy Demuth
GOOGLE
11-18-2019
Full Star Full Star Full Star Full Star Full Star

We just purchased our first BMW this weekend. Had a great experience. I love the fact that it is basically run by women. All the sales people were great. Shout out to Michelle Canova. Really appreciate the extra time she spent with us and her attention to detail!

Adrián Florian
Adrián Florian
GOOGLE
11-16-2019
Full Star Full Star Full Star Full Star Full Star

Great place to buy a car new one or used they let you take test drive awesome costumer service free fresh made cookies its a plys not pushi sellers its worth the driving.Michelle Canova great costumer service.

"Excellent Experience from an Excellent Dealership"

Suomi8
DEALERRATER
11-14-2019
Full Star Full Star Full Star Full Star Full Star

I couldn’t speak any higher of the team at BMW of Crystal Lake. Everyone from my salesman of Bob Miller to the managers of Heather and Dan and Finance Manager of Rich Spears did everything possible to not only find an amazing deal for me but make the whole sales process extremely comfortable, transparent, and enjoyable. They gave me not only the best deal by far but the best experience. I have visited many BMW dealerships and I can tell you without question none of them even compare to BMW of Crystal Lake. If you are in the market for a new BMW trust me when I tell you to make a trip out to Crystal Lake. You won’t regret it.

ingo betz
ingo betz
GOOGLE
11-5-2019
Full Star Full Star Full Star Full Star Full Star

The experience is like the car the ultimate

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